Refund Policy
Effective Date: August 1, 2023
Thank you for choosing Wecloud Analytics for your IT needs. We strive to provide the best services and solutions to our valued customers. Our Refund Policy outlines the terms and conditions under which refunds are issued for services provided by Wecloud Analytics. Please read this policy carefully before making a purchase. By engaging with our services, you agree to abide by the terms of this Refund Policy.
1. Refund Eligibility
Wecloud Analytics offers a 7-day refund period for eligible services starting from the date of purchase. This means you have up to 7 days to evaluate our services and request a refund if you are not satisfied. After the initial 7-day period, refunds will not be granted.
2. How to Request a Refund
To initiate a refund request, please follow these steps:
- Contact our customer support team at the provided contact number: +91 8104573145 or email us at [email protected].
- Provide your full name, contact information, order details, and the reason for the refund request.
- Our team will review your request and may ask for additional information if needed.
- If your request is approved, we will process the refund within 7-10 business days using the original payment method.
3. Non-Refundable Items
The following items and services are not eligible for a refund:
- Services requested and rendered beyond the 7-day refund window.
- Services that have been fully or partially utilized.
- Customized solutions and services that are tailored to the specific needs of the customer.
- Any third-party products, licenses, or services.
4. Contact Information
For any inquiries or assistance related to refunds or our Refund Policy, you can reach out to us via the following channels:
- Phone: +91 8104573145
- Email: [email protected]
5. Changes to the Refund Policy
Wecloud Analytics reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We recommend reviewing this policy periodically to stay informed about our refund practices.
By engaging with our services, you acknowledge that you have read and understood our Refund Policy and agree to its terms and conditions. If you have any questions or concerns, please contact our customer support team for further assistance.
Last Updated: August 1, 2023
Wecoud Analytics
Mumbai, India